What to Look for in a Business Phone System

 

Can It Grow With You?

Depending on the size and needs of your business, you may find that you outgrow phone systems too quickly. Not all systems do well once they reach a certain number of users, and others require complicated and frustrating setup. If your business is growing rapidly, you may find that options that allow for your increasing needs are more than worth the time and value.

 

How Easy Is It To Use?

Depending on the age and ability of your staff, you may find that some systems simply are not a good fit. If your team aren’t technically savvy, a more straightforward system may be of more use. On the contrary, if you utilize multiple functions and need more capability, you’ll be looking for a very different system. With features like advanced conference call settings, voice to text capabilities for those hard of hearing, mobile phone cross connectivity, and outlook integration the options are quite varied.

Backup Lines and Disaster Prep

In the case of power outages, internet loss, and other natural disasters and emergencies, having an open phone line is critical to both human and data safety. What happens to your phone system in these events? Knowing what precautions are in place and how they integrate with your disaster preparations can save you and your business critical downtime.

Phone System Solutions from Delta Intellicom

Want to learn more about the ways we can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on FacebookTwitter, and Pinterest.

The Three Main Types of Phone Systems

April 22nd, 2019

When it comes to staying connected, the right phone system is crucial for any business. Whether you prioritize remote work, cost-effective equipment, or adaptability, there are a few main phone systems that you can choose from. The right phone system for you will depend on your business’s size and unique needs, but there are a few strengths and weaknesses to keep in mind. Here are some of the most important things to know about the three main types of phone systems.

  1. Key System Unit (KSU)

The first, and most basic, type of business phone system uses a Key System Unit, or KSU. This multi-line system is very easy to use and has all the basic features of a standard home telephone system. These are excellent low-cost options for very small or new businesses. The drawbacks of KSU phone systems are a lack of adaptability and flexibility. KSU systems are limited to a small number of lines and therefore will not be able to grow and adapt to a fast-growing business for too long.

  1. Private Branch Exchange (PBX)

On the other hand, PBX phone systems are perfectly capable of handling the needs of businesses from small to large in size. These systems also have far more available features than a KSU system, including programmable switching devices that allow for the automatic routing of incoming calls. This is useful for medium- to larger-sized businesses that may need to rely on a more automated system. PBX systems are not reliant on an Internet connection, but they are a more expensive phone system in terms of equipment, and they can be difficult to upgrade to meet the changing needs of a quickly growing business.

 

  1. Voice Over Internet Protocol (VoIP)

Many businesses choose a VoIP phone system due to its high flexibility and low cost. These advanced systems use your Internet connection to make calls, saving business owners on up-front phone equipment costs and allowing for automatic updates from your VoIP provider. This makes VoIP systems highly adaptable, a great choice for quickly growing businesses or remote work. However, due to the reliance on Internet connection, call quality can be poorer as the result of an unreliable Internet connection and impossible to use during a power outage. All in all, the right phone system will depend on your business’s unique needs.

 

 

 

 

 

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